We've reorganized our documentation navigation structure to align directly with your operational workflows. See the release notes and the walkthrough video for more information.

Case manipulation

This section focuses on SDK functions that help manipulate a case's state and data.

Name	Siemplify	SiemplifyAction	Description
close_case	N/A	close_case	Closes the current case with the selected close reason and given comment
add_comment	add_comment	add_comment	Adds a comment to the current case's case wall
close_alert	N/A	close_alert	Closes the current alert with the selected close reason and given comment
raise_incident	raise_incident	raise_incident	Changes the current case into an incident
assign_case	assign_case	assign_case	Assigns the current case to the selected analyst or group
add_entity_to_case	add_entity_to_case	add_entity_to_case	Creates a new entity in the case
add_attachment	add_attachment	add_attachment	Adds attachment to the case.

Case metadata

This section focuses on SDK functions that manipulate case index and help maintain the system. Functions in this section are used to produce better search mechanism, KPIs and filters.

Methods

Name	Siemplify	SiemplifyAction	Description
add_tag	N/A	add_tag	Adds a new tag to the current case
change_case_stage	N/A	change_case_stage	Sets the current case's stage to a specific stage
change_case_priority	change_case_priority	change_case_priority	Sets the current case's priority to a specific value
mark_case_as_important	mark_case_as_important	mark_case_as_important	Marks the current case with the 'importance triangle' sign

Data retrieval

Name	Siemplify	SiemplifyAction	Description
get_case_comments	get_case_comments	get_case_comments	Retrieve comments on the case
get_alerts_ticket_ids_from_cases_closed_since_timestamp	N/A	get_alerts_ticket_ids_from_cases_closed_since_timestamp
get_similar_cases	N/A	get_similar_cases	Retrieve similar cases in the system