Gemini Cloud Assist provides AI-powered assistance that can help you troubleshoot an issue or create a support case.
Gemini Cloud Assist investigations can help you understand, diagnose, and resolve issues, providing a root-cause analysis of your infrastructure and applications in Google Cloud. With investigations, you can reduce the time to resolution and improve your overall system availability. For more information, see Troubleshoot issues with Cloud Assist Investigations.
You can escalate investigations or complex issues by connecting directly with Google Cloud support and providing investigation results as context in a support case. Gemini Cloud Assist streamlines the support experience by summarizing environment states and logs, and will automatically pre-fill support case fields with information from your chat conversation. For more information, see Get support using Gemini Cloud Assist.