Class Action (2.52.0)

Action(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Actions to take, including agent action and system action (automation).

Attribute
Name	Description
`description`	`str` Required. Description of action item. It can be a agent action (e.g. "Send a message to the customer", "greet the customer") or system action (e.g. "Update the ticket", "Create a task", "cancel the order").

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Last updated 2026-10-02 UTC.

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