Playbook Settings

In addition to agent-level settings, you can apply playbook-specific settings:

• Enable data store RAG acceleration

  Reduces latency by calling data stores directly upon receiving a user utterance at each turn, bypassing metadata personalization and data store filters. Once enabled, choose options to decide if you want the playbook to wait for the next user utterance after receiving data store responses.

• Advanced speech settings

  For details about advanced speech options, see the Advanced speech settings guide.

• Manual speech adaptation

  See manual speech adaptation.

• DTMF settings

  See DTMF for telephony integrations for more information.